4.2.1.7 Apply Miscellaneous Charges : Brief Description

Brief Description
Business Process: 4.2.1.7 CC&B v2.5 Apply Miscellaneous Charges
Process Type: Sub-process
Parent Process: 4.2.1. CC&B v2.5 Collect and Process Measurements
Sibling Processes:
The Apply Miscellaneous Charges process takes place whenever Utility Company provides the service that occurs outside of main course of business.
The process starts when Customer requests additional miscellaneous service or the miscellaneous service is provided by Company based on current needs (e.g. tree trimming). An Authorized User creates a billable charge whenever a customer should be levied an ad hoc charge. This charge will be included into the next (one or more) Customer's bills. Refer to sibling process 4.2.2.4 CC&B v2.5 Manage External Charges and Miscellaneous Charges for details.

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