Reference: Apply Miscellaneous Charges Process Model - Page 1 for the associated business process diagram.Actor/Role: CSRDescription: If CSR or Authorized User decides to cancel existing Billable Charge, CSR or Authorized User changes specific Billable Charge status to Canceled.Note: Cancelled Billable charges will not be used in billing.
© 2011 Oracle and/or its affiliates. All Rights Reserved |